FAQ
When will my order ship?
Each order is prepared with care. Please allow 5–7 business days for processing and shipment. Tracking details will be sent once your order ships.
Is this a personalized product?
Yes. Due to the personalized nature of the experience, all orders are final.
Do you accept returns or exchanges?
All sales are final. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery so we can assist you.
Do you ship internationally?
At this time, Secret Scentiments ships within the United States.
How can I contact you?
For additional assistance, please contact us at support@secretscentiment.com